At Metalworks Wanaka, every piece is designed with intention, then crafted by hand in our workshop in Wānaka, New Zealand. We work with steel to create sculptures, functional metalwork, signage, and custom commissions that are built to last and enjoyed for years to come.
Below are some of the most commonly asked questions we receive. If you can’t find the information you’re looking for here, please get in touch as we’re always happy to help.
Yes, custom work is at the heart of what we do. We create bespoke sculptures and functional pieces, from fireplaces and gates to signage and lighting, along with one-off commissions tailored to your vision.
How does the commission process work?
Every commission begins with a conversation about your idea, space, and budget. From there, we refine the design, confirm the details, and provide a quote. Once approved and a deposit is received, we begin fabrication. You can learn more about the process on our Commissions page.
How long do commissions take?
Timeframes vary depending on complexity and workload. We’ll give you an estimated timeline when your commission is confirmed.
Can I make changes during the process?
Small adjustments may be possible depending on the stage of production. We’ll always communicate clearly if changes affect timing or cost.
We are based in Wānaka, New Zealand. Our workshop is located at 54 Ballantyne Road, Wānaka.
Can I visit the workshop?
Yes, our gallery and workshop are open Monday to Friday, 8:30am–5:00pm. We also welcome visits outside these hours by appointment. Please get in touch beforehand so we can make sure someone is available to meet with you.
We ship all over New Zealand, including rural addresses.
Do you ship internationally?
Yes, we regularly ship internationally, including Australia and other global destinations. Shipping costs vary depending on size, weight, and destination.
How are large sculptures shipped?
Large or heavy pieces are shipped using specialised freight services. These are carefully packaged and will require a custom shipping quote prior to dispatch.
Can I pick up my order?
Yes, pickup from our Wānaka workshop is available by arrangement.
We primarily work with steel, including raw steel, stainless steel, and specialty finishes depending on the piece. You can learn more about our different materials and custom finishes on our Finishes page.
Are all your products suitable for outdoors?
Many of our pieces are designed for outdoor use and will naturally weather over time. Some pieces are best suited for indoor or sheltered spaces, depending on the material and finish. We’re always happy to advise on the right option for your design.
How do I care for my piece?
Care instructions vary depending on the material and finish. We’ll provide guidance for your specific piece to help it last for years to come.
Will my piece look exactly like the photos?
Because each piece is handmade, slight variations are natural and part of what makes each item unique.